Responsibilities:

• Manage Microsoft Intune administration, including device configuration, compliance settings, application delivery, Windows Autopilot, and update management.

• Support Microsoft Configuration Manager activities such as operating system imaging, software packaging and deployment, and patch administration.

• Drive endpoint improvement projects that enhance device management, performance, and overall user experience.

• Provide advanced third-level support for endpoint-related incidents, escalations, and complex technical issues.

• Strengthen endpoint protection by maintaining security controls and supporting compliance-focused initiatives.

• Create, update, and maintain technical documentation, operational procedures, and platform standards.

• Assess emerging tools and technologies to identify opportunities for modernization and operational efficiency.

• Collaborate with service desk, infrastructure, and security teams to resolve issues and align endpoint administration practices.

• Participate in occasional after-hours work to support maintenance activities, upgrades, or critical issue resolution.

Location: Gibbons, Alberta (On-site)

Employment Type: Full-Time

Position Overview

Our client is seeking a hands-on Field Technician to provide on-site technology support for a large-scale construction and operations environment located just outside of Gibbons, Alberta. This role will support a growing campus currently serving approximately 60 professional staff, with significant expansion expected over the next year.

The successful candidate will be a versatile IT professional who enjoys working in the field, troubleshooting technical issues, supporting end users, and ensuring technology systems remain operational in a fast-paced construction environment.

Key Responsibilities

·        Prior field support experience in the construction industry is required, with the ability to work effectively in active construction environments and build strong working relationships with construction personnel and tradespeople.

• Provide on-site technical support for end users across the project site.
• Diagnose and resolve hardware, software, and connectivity issues.
• Perform break-fix support for desktops, laptops, printers, mobile devices, and peripheral equipment.
• Set up, deploy, configure, and relocate IT equipment as required.
• Support onboarding and workstation deployments for new employees.
• Coordinate with internal infrastructure and networking teams when advanced support is required.
• Assist with inventory management and tracking of IT assets.
• Document incidents, service requests, and technical procedures.
• Travel throughout the site to provide responsive support across multiple locations.
• Maintain a high level of customer service while supporting both office personnel and construction teams.

Our client is headquartered in North Vancouver, British Columbia. The role is onsite initially to support onboarding and collaboration, and after the first 90 days, it qualifies for an optional hybrid work arrangement under the company’s flexible work policy.

You will lead a small group of data engineers and integration specialists while also providing technical direction on architecture, tooling, and delivery practices. The role works closely with business leaders, IT partners, and vendors to ensure data solutions are scalable, secure, and aligned with evolving business needs.

This is a full‑time, permanent opportunity offering a competitive compensation package, paid time off, and comprehensive extended health and dental benefits.

A key attraction of this role is the opportunity to take ownership of a modern Azure‑based data environment, influencing both the technical roadmap and how data is used across the organization.

HOW TO APPLY

A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching technology professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area.

If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck

Responsibilities:

• Administer and optimize electronic medical record and data platforms to support accurate, efficient day-to-day clinical and operational workflows.

• Create, maintain, and refine queries, dashboards, and reports that provide clear, actionable information for stakeholders across the organization.

• Troubleshoot system issues and deliver responsive technical assistance to staff using EMR applications and related digital health tools.

• Monitor data integrity by identifying inconsistencies, investigating root causes, and applying corrective actions to improve overall data quality.

• Configure and support Telus PS Suite and associated system features to align with operational requirements and user needs.

• Prepare presentations, reference materials, and user guides that help staff understand reports, system functions, and best practices for data use.

• Collaborate with multidisciplinary teams to gather reporting requirements, explain technical concepts clearly, and support informed decision-making.

• Contribute to the ongoing use and support of digital health solutions such as online booking, eReferral, electronic forms, and other connected platforms.

Responsibilities:

• Support day-to-day operation of data warehouse applications by investigating issues, resolving defects, and maintaining stable system performance.

• Develop and enhance Python-based scripts and processes to automate support activities, data handling, and operational tasks.

• Write and optimize SQL queries across Oracle and SQL Server environments to troubleshoot data issues and validate results.

• Build, update, and maintain dashboards, reports, and Power BI deliverables that support business visibility and decision-making.

• Monitor ETL workflows, including SSIS-related processes, to identify failures, coordinate fixes, and improve data flow reliability.

• Produce clear technical documentation for support procedures, reporting logic, recurring issues, and resolution steps.

• Collaborate with cross-functional teams in Agile delivery settings, participating in planning, tracking, and continuous improvement activities using tools such as JIRA.

• Contribute to quality assurance efforts by validating outputs, testing changes, and helping maintain high data accuracy standards.

• Provide project-based support and take the lead on assigned initiatives when required, ensuring deadlines and service expectations are met.

Responsabilités:

• Repérer, évaluer et prioriser les occasions où l’automatisation et l’intelligence artificielle peuvent accroître l’efficacité des activités internes.

• Concevoir des solutions appuyées sur des modèles de langage, des agents intelligents et des scripts programmés afin de répondre à des besoins opérationnels réels.

• Réaliser les essais, ajustements et déploiements nécessaires pour mettre en production des outils fiables et adaptés aux équipes utilisatrices.

• Travailler avec les parties prenantes internes pour comprendre les processus en place, clarifier les besoins et recommander des approches techniques pertinentes.

• Traduire des concepts complexes liés à l’IA en explications simples afin de soutenir la prise de décision et l’adoption des solutions.

• Définir et promouvoir des méthodes de travail encadrant une utilisation sécuritaire, efficace et responsable de l’intelligence artificielle dans l’organisation.

• Documenter les initiatives, mesurer les résultats obtenus et proposer des améliorations continues aux solutions implantées.

This position is open to candidates in Vancouver, BC or Toronto, ON.

A well-established organization in the financial industry is seeking a Senior Full-Stack Developer. As a Full Stack Developer, you will play a key role in shaping the future of critical business applications while helping modernize systems that have supported the business for decades. This is an opportunity for someone who enjoys variety, thrives in a collaborative environment, and wants exposure to both cutting-edge cloud technologies and complex enterprise systems.

You will partner closely with developers, business stakeholders, and technical leaders to design, build, enhance, and support applications across a diverse technology landscape. From modern web applications and cloud-based solutions to legacy platforms and desktop tools, you'll have the opportunity to solve a wide range of technical challenges and influence how systems evolve over time.

This role offers the chance to work across the full software development lifecycle, contribute to modernization initiatives, and help bring legacy applications into the modern era while ensuring they continue to support critical business functions.

What you will do and how you will make an impact …

• Develop and support a diverse portfolio of business-critical applications across modern and legacy technology environments.
• Enhance, maintain, and modernize enterprise applications that support core business operations using React and .NET Technologies.
• Work across the full software development lifecycle, including design, development, testing, implementation, and support.
• Collaborate closely with developers, business stakeholders, and technical leaders to deliver scalable and sustainable solutions.
• Support both cloud-based applications and desktop applications used for high-volume operational processes.
• Bring legacy applications into the modern era while ensuring stability and continuity for the business.
• Contribute to architectural discussions and help shape the future direction of the application landscape.
• Participate in a highly collaborative environment that emphasizes pair programming, knowledge sharing, and team-based problem solving.

Are you passionate about technology and ready to bring your excellent problem-solving and customer-service skills to a growing IT team? Do you thrive in a dynamic, team-based environment that blends high-tech and the financial services industry? We are looking for an IT Support Specialist to play a crucial role in ensuring stakeholders have top-notch digital experiences. If you're energetic, proactive, and excited to help people solve their tech challenges, we want to hear from you!

Key Responsibilities

• Deliver exceptional in-person and online help desk support, resolving technical issues to meet employee needs
• Logging, tracking, prioritizing, and escalating support tickets as required
• Manage employee identities on Microsoft 365 and other SaaS solutions
• Support tasks like OS repair, virus/spyware removal, hardware troubleshooting, and IT maintenance
• Document technical issues, solutions, and guidance in our knowledge portal to improve IT processes
• Assisting with IT security practices, backups, and governance records

WHY THIS ROLE?

This is an opportunity to join a collaborative team where your contributions matter. The role offers a competitive salary, comprehensive benefits (including an RRSP program), and a supportive workplace that values development and initiative. The opportunity to work in a supportive environment where you can develop your skills, tackle exciting technical challenges, and deliver meaningful impact every day. With opportunities to explore new technologies and build strong relationships across departments, this role is perfect for someone who loves problem-solving and thrives in dynamic settings. Step into a role where technology meets people—apply today and help our client empower their employees with seamless and innovative IT solutions!

Our Calgary-based client is seeking a SharePoint Business Analyst / Change Management Consultant for a 3-6 month part-time contract (approximately 20 hours/week). This role will focus on improving SharePoint adoption across various business functions, including HR, Quality, and other operational teams.

The organization has invested in SharePoint but is not fully leveraging its capabilities, resulting in manual processes, inconsistent utilization, and missed efficiency opportunities. They are looking for a consultant who can assess current workflows, identify opportunities for improvement, educate stakeholders, and guide departments through practical SharePoint adoption strategies.

This is an ideal opportunity for a consultant who combines strong business analysis skills with change management, training, and stakeholder engagement experience.

Key Responsibilities

• Engage with business stakeholders across departments including HR, Quality, Operations, and Corporate Services to understand current processes and challenges.
• Assess how teams are currently utilizing SharePoint and identify gaps, inefficiencies, and opportunities for improvement.
• Recommend practical solutions and best practices to improve SharePoint adoption and user engagement.
• Facilitate workshops, discovery sessions, and stakeholder interviews to gather business requirements.
• Translate business needs into SharePoint-related process improvements and adoption strategies.
• Develop training materials, job aids, and user documentation.
• Deliver end-user training sessions and coaching to support organizational adoption.
• Act as a trusted advisor to business leaders on how SharePoint can be leveraged to streamline workflows, document management, collaboration, and information sharing.
• Support change management activities including communications, stakeholder engagement, readiness assessments, and adoption planning.
• Measure and report on adoption progress, user feedback, and improvement opportunities.
• Collaborate with internal IT teams and business leaders to ensure solutions align with organizational objectives.

Working closely with technical and business stakeholders, you will lead the discovery, architecture, and implementation of a Microsoft Fabric solution capable of ingesting, transforming, and organizing large volumes of structured and semi-structured data.

What You'll Be Doing

• Lead the design and implementation of a Microsoft Fabric data platform.
• Conduct discovery sessions with internal stakeholders to understand current data sources, architecture, and future reporting requirements.
• Design scalable ingestion pipelines for data from approximately 30 external partners and internal systems.
• Build processes to ingest, validate, and transform large XML datasets into structured, analytics-ready formats.
• Develop robust ETL/ELT pipelines using Microsoft Fabric Data Factory, Lakehouse, and related Fabric services.
• Design and implement a modern data model that consolidates information from multiple systems into a single source of truth.
• Integrate data from SQL Server-based data warehouses, third-party vendors, and additional external data sources.
• Create reliable processes for handling inconsistent or imperfect source data while maintaining data quality and integrity.
• Collaborate with business and technical teams to support future reporting, commission, and analytics initiatives.
• Provide recommendations on Microsoft Fabric architecture, governance, security, and best practices. 

Description du poste

En tant qu'artiste 3D, vous serez responsable de la production d'actifs 3D de haute qualité répondant aux besoins des solutions de simulation et de formation de notre client. Vous travaillerez en étroite collaboration avec d'autres artistes, développeurs et l'équipe d'assurance qualité (AQ) pour garantir que tout le contenu respecte des normes strictes de performance, visuelles et fonctionnelles.

Vos principales responsabilités incluront :

• Création d'actifs : Concevoir des modèles 3D à l'échelle réelle de véhicules, d'environnements et d'objets, et créer des textures de haute qualité à partir de schémas, d'images de référence et de dimensions réelles.
• Texturage : Développer des textures à partir de zéro en utilisant des photos, des références numérisées ou des illustrations pour concevoir de nouveaux actifs ou correspondre à des surfaces existantes.
• Intégration dans les moteurs de jeu : Participer à l'intégration des actifs 3D dans divers moteurs de jeu vidéo.
• Optimisation : Mettre à jour et améliorer les modèles et textures 3D existants en fonction des commentaires de l'assurance qualité et des exigences de performance.

We’re helping our Edmonton client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.

Key Responsibilities:

• Acting as the primary point of contact for technical support requests (in person, phone, and remote)
• Diagnosing and resolving hardware, software, and network-related issues
• Performing system maintenance, installations, and optimizations
• Troubleshooting LAN/WAN connectivity and third-party systems
• Following up with users to ensure resolution and a positive support experience
• Providing consultative recommendations on IT solutions aligned to client needs
• Maintaining accurate ticketing and supporting billing documentation

WHY THIS ROLE?

This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!

Our client, a well-established and growing organization within the financial services sector, is seeking a Senior IT Support Specialist (Bilingual) to join their Toronto-based IT team.

This is an exciting opportunity for an experienced IT support professional who enjoys solving complex technical issues, mentoring junior team members, and serving as a trusted technology partner to employees and business stakeholders. This individual will act as a key escalation resource, providing high-touch support while helping to drive operational excellence across the IT support function.

This role is highly visible within the organization and will support employees at all levels, including senior leadership and executives. The ideal candidate is customer-focused, collaborative, and takes pride in delivering exceptional service.

What you will do and how you will make an impact …

• Act as the primary escalation point for complex technical issues raised by the Helpdesk team.
• Troubleshoot and resolve hardware, software, network, and connectivity issues in a timely manner.
• Provide support for Windows environments, Microsoft 365 applications, Exchange, MFA solutions, remote access tools, printers, scanners, VOIP phones, conferencing systems, and other end-user technologies.
• Install, configure, and maintain desktops, laptops, peripherals, and software applications.
• Take ownership of incidents and service requests from initial intake through resolution, ensuring accurate and detailed ticket documentation.
• Mentor and support junior IT team members, serving as an informal leader and go-to technical resource.
• Coordinate onboarding activities, including workstation setup, equipment deployment, and IT orientation for new employees.
• Provide support to both internal employees and external business users through phone, email, in-person, and remote support channels.
• Assist with cloud-based applications, secure messaging platforms, advisor portals, and authentication technologies.
• Collaborate closely with infrastructure, security, and operations teams to troubleshoot and resolve issues.
• Occasionally travel to support other Canadian office locations as required.

Why we are excited about you …

• You are an excellent communicator and have experience working with non-technical users.
• You are proactive and curious, and are eager to learn.
• You are an IT generalist and enjoy having a variety of work and responsibilities.
• You are exceptionally organized and diligent with ticket documentation.

Responsabilités:

• Fournir un accompagnement fonctionnel quotidien sur les modules Oracle Fusion concernés afin d’assurer la continuité des activités et une utilisation efficace de la plateforme.

• Examiner les incidents, les demandes d’évolution et les écarts liés notamment au Grand livre (GL), puis recommander des correctifs adaptés aux besoins d’affaires.

• Animer la collecte des besoins auprès des parties prenantes et convertir les attentes opérationnelles en spécifications fonctionnelles claires et exploitables.

• Contribuer aux initiatives d’implantation, d’intégration et d’amélioration continue touchant l’environnement Oracle Fusion, en veillant à la cohérence des solutions proposées.

• Repérer les occasions d’optimisation des processus et proposer des ajustements permettant d’accroître l’efficacité et la fiabilité des opérations.

• Participer à la conception, à l’ajustement et à l’évolution de rapports financiers et opérationnels répondant aux exigences de gestion et de suivi.

• Travailler de concert avec les équipes finance, RH, TI et les autres intervenants afin de favoriser une livraison harmonisée des solutions.

• Appuyer les essais fonctionnels, la validation des résultats et les activités menant au déploiement en production.

• Rédiger et maintenir à jour la documentation relative aux processus, aux configurations, aux exigences et aux solutions mises en place.

Responsibilities:

• Maintain and support electronic medical record data systems to help ensure information is accurate, accessible, and aligned with operational needs.

• Build and refine custom reports, dashboards, and forms to support decision-making, performance tracking, and day-to-day clinic activities.

• Monitor data quality by identifying inconsistencies, gaps, and errors, then coordinate corrective actions with appropriate stakeholders.

• Provide user support and guidance for EMR platforms and connected healthcare technologies such as eReferral tools, online booking solutions, and clinical documentation applications.

• Use Excel, Power BI, and SharePoint to organize information, analyze trends, and present clear insights to internal teams.

• Assist with configuration, maintenance, and continuous improvement of Telus PS Suite or a comparable EMR environment.

• Help uphold privacy, confidentiality, and health information governance standards in the handling and reporting of patient and organizational data.

• Coordinate multiple requests, timelines, and priorities across sites while maintaining accurate documentation and responsive communication.

Responsibilities:

• Oversee day-to-day security monitoring activities and assess alerts to identify suspicious behaviour, emerging risks, and potential incidents.

• Use Darktrace and other security tools to investigate anomalies, validate threats, and recommend appropriate containment or remediation actions.

• Respond to cyber security events in real time, coordinate triage efforts, and support resolution to reduce operational impact.

• Review firewall, network, and cloud security configurations to improve protection across the environment.

• Analyze threat intelligence and security trends to refine detection approaches and strengthen defensive measures.

• Troubleshoot security issues across SOC-related processes, infrastructure, and technologies to maintain effective operations.

• Collaborate with internal stakeholders to document findings, communicate risk, and support ongoing security improvements.

• Contribute to configuration and quality management practices that enhance the reliability and effectiveness of security controls.

Responsabilités:

• Analyser les demandes d’affaires et les enjeux opérationnels afin de proposer des ajustements pertinents aux solutions TI existantes.

• Assurer le suivi des incidents et des requêtes de service en collaboration avec les équipes concernées pour rétablir rapidement les opérations.

• Examiner les problèmes signalés par les utilisateurs, identifier les causes possibles et contribuer à la mise en place de correctifs durables.

• Rédiger et tenir à jour la documentation liée aux processus, aux exigences fonctionnelles et aux solutions implantées.

• Collaborer avec les parties prenantes pour préciser les besoins, harmoniser les attentes et recommander des améliorations concrètes.

• Participer aux activités de validation avec les utilisateurs finaux afin de confirmer la qualité des correctifs et des optimisations livrés.

• Contribuer à l’amélioration continue des processus TI dans le but d’augmenter l’efficacité opérationnelle et de maîtriser les coûts.

• Apporter son expertise d’analyse dans le cadre de projets ciblés selon les priorités et les besoins de l’organisation.

Responsibilities:

• Support and optimize SAP Logistics Execution and Warehouse Management processes across inventory handling, picking, storage, shipping, and related warehouse activities.

• Investigate system issues, coordinate timely incident resolution, and deliver enhancements that improve day-to-day operational performance.

• Gather business needs from stakeholders and convert them into detailed functional specifications for technical and process improvements.

• Collaborate with end-users, business teams, and IT partners to ensure solutions align with operational requirements and best practices.

• Participate in regional or site-level SAP rollouts, including configuration support, testing, and user readiness activities.

• Provide ongoing application support for SAP LE and WM modules while monitoring process effectiveness and recommending improvements.

• Assist with solution design and integration efforts within SAP ECC 6.0 and contribute to S/4HANA-related initiatives where applicable.

• Work closely with manufacturing and supply chain teams to address process gaps and strengthen logistics execution capabilities.

Responsibilities:

• Provide day-to-day leadership for the clinical information systems function, including setting priorities, guiding performance, and supporting the growth of a team of approximately 10 direct reports.

• Direct the enhancement, maintenance, testing, and support of Epic applications used in acute care settings, ensuring stable and effective system performance.

• Lead initiatives that improve clinical workflows across inpatient, ambulatory, and ancillary areas by assessing operational needs and converting them into practical system solutions.

• Partner with clinical leaders, operational stakeholders, and technical teams to define requirements, resolve issues, and advance service improvements.

• Oversee education strategies for end users, including ongoing learning plans, adoption monitoring, and continued development of a Clinical Informatics Super User program.

• Support structured change practices for clinical systems by coordinating readiness activities, communicating impacts, and promoting successful uptake of new processes or tools.

• Represent the organization in external regional forums and collaborative tables, while building productive relationships with healthcare partners and internal stakeholders.

• Apply service management and governance practices to maintain quality, consistency, and responsiveness across clinical systems operations.

Responsabilités:

• Piloter des démarches de recherche UX de bout en bout pour des initiatives stratégiques marquées par l’ambiguïté, le risque et une forte complexité opérationnelle.

• Formuler les objectifs d’étude, structurer les hypothèses et choisir les méthodes qualitatives ou quantitatives les mieux adaptées au contexte.

• Réaliser des activités de recherche variées, notamment des entrevues, des tests d’utilisabilité, des sondages et des observations contextuelles auprès d’utilisateurs professionnels.

• Analyser les données recueillies, dégager les principaux constats et présenter des recommandations pratiques qui soutiennent les décisions produit et d’affaires.

• Collaborer étroitement avec les équipes de produit, de design, d’ingénierie, de recherche et les partenaires d’affaires afin d’aligner les travaux sur les priorités organisationnelles.

• Développer des relations de confiance avec les équipes internes et les guider dans l’adoption de pratiques plus centrées sur l’expérience utilisateur.

• Intégrer des outils d’intelligence artificielle dans certaines étapes du recrutement, de la synthèse, de la gestion des connaissances et de la production d’insights, tout en assurant une validation humaine rigoureuse.

• Participer à l’évolution de la pratique de recherche en renforçant les opérations, les gabarits, les référentiels, les mécanismes de gouvernance et les approches de gestion des participants.

• Mettre en évidence l’apport concret de la recherche utilisateur à l’aide de résultats observables, d’exemples probants et de retombées mesurables sur les initiatives soutenues.

Responsabilités:

• Examiner les besoins fonctionnels et les éléments techniques afin de déterminer l’approche de test la plus appropriée pour chaque initiative.

• Préparer des stratégies, jeux d’essai et scénarios de validation en partenariat avec les intervenants QA et les équipes de projet.

• Réaliser et mettre à jour des tests manuels ou automatisés pour confirmer la stabilité et le bon fonctionnement des applications.

• Vérifier la conformité des fonctionnalités livrées avec les attentes d’affaires ainsi qu’avec les spécifications établies.

• Consigner les défauts, assurer leur traçabilité dans Jira et effectuer les suivis nécessaires jusqu’à leur résolution.

• Interpréter les journaux applicatifs pour faciliter l’analyse des incidents, isoler les causes probables et appuyer les correctifs.

• Travailler avec les développeurs et autres partenaires pour reproduire les problèmes, clarifier les écarts observés et valider les solutions apportées.

• Effectuer divers types de validations, notamment les tests fonctionnels, d’intégration, de régression, d’acceptation et de post-déploiement.

• Prendre part aux activités Agile, y compris la planification, les rencontres quotidiennes, les revues et les rétrospectives.

• Proposer des améliorations concrètes aux pratiques, aux standards et aux processus d’assurance qualité afin d’accroître l’efficacité de l’équipe.

We are seeking a Web Content Developer to support the ongoing development, maintenance, and optimization of digital platforms. This role partners closely with marketing, digital, and technical teams to ensure web content and campaigns are accurate, engaging, and aligned with business objectives.

Key responsibilities include:

• Maintaining and updating multiple web properties within a custom CMS
• Developing and supporting HTML/CSS for websites, landing pages, and emails
• Creating and managing landing page and digital campaign content
• Testing, debugging, and quality-checking digital assets across web and email
• Supporting front-end frameworks (e.g., React, Angular, TypeScript)
• Managing web analytics and assisting with performance reporting
• Supporting email templates and digital marketing initiatives
• Collaborating with internal stakeholders and external partners on digital and e-commerce projects

WHY THIS ROLE?

This is a great opportunity to work in a collaborative, fast-paced digital environment where your work directly impacts brand presence, customer engagement, and online performance. You’ll gain exposure to a broad range of web technologies while partnering with cross-functional teams on meaningful initiatives. The role offers a competitive salary, benefits package, RRSP program along with long-term stability and opportunities to grow your technical and creative skill set. If you enjoy blending development, content, and design—and want to be part of a growing digital team—apply now!

Responsibilities:

• Administer SharePoint sites by maintaining structure, access levels, and user permissions to support secure and efficient collaboration.

• Build and organize document libraries, lists, workflows, and team sites that align with operational needs and information management standards.

• Deliver guidance and training sessions to employees on SharePoint functionality, effective usage methods, and sound document control practices.

• Respond to user questions, diagnose platform issues, and resolve SharePoint-related problems in a timely manner.

• Oversee key Microsoft 365 tools such as Teams, OneDrive, Outlook, and associated services to ensure reliable day-to-day use.

• Handle user account updates, access requests, and permission changes while following established security requirements.

• Monitor platform performance and recommend improvements that strengthen usability, governance, and collaboration across teams.

Position Summary

Our client is seeking a Director, Software Engineering to lead the development, delivery, and continuous improvement of software platforms and business-critical systems.

This role is responsible for strengthening engineering practices, improving delivery consistency, enhancing software quality, and ensuring operational reliability. The Director will provide leadership across application development, platform services, DevOps, and quality assurance while balancing modernization initiatives with the stability of existing environments.

Working closely with business and technology leaders, this position will help drive innovation, improve engineering performance, and support the successful delivery of strategic initiatives.

Key Responsibilities

Engineering Leadership

• Lead and experienced software engineering practices, standards, and delivery processes.
• Improve code quality, delivery predictability, and team effectiveness.
• Establish engineering metrics, reporting, and performance measures.
• Ensure alignment with security, architecture, and business priorities.

Application & Platform Delivery

• Oversee the development of web applications, APIs, integrations, and internal systems.
• Improve application lifecycle management and release consistency.
• Support modernization of customer-facing and internal platforms.
• Promote automation, cloud technologies, and modern development practices.

Systems Modernization & Reliability

• Provide leadership across legacy and modern application environments.
• Balance operational stability with long-term modernization goals.
• Improve scalability, maintainability, and system performance.
• Support platform enhancements and integrations while minimizing business disruption.

DevOps & Quality

• Strengthen CI/CD, automation, release management, and DevOps practices.
• Improve testing standards and adoption of quality assurance automation.
• Enhance monitoring, incident management, and system reliability.
• Promote efficient, sustainable engineering workflows.

Vendor & Delivery Management

• Manage relationships with external development partners and vendors.
• Establish delivery standards, governance, and accountability.
• Support vendor selection, performance management, and project oversight.

Leadership

• Build, mentor, and lead a high-performing engineering team.
• Develop future leaders and strengthen organizational capability.
• Foster accountability, collaboration, and continuous improvement.
• Partner with business and technology stakeholders to support strategic initiatives.
• Provide visibility into engineering performance, risks, and priorities.

We’re helping our Calgary client find a talented and dedicated Client Services IT Technician with strong expertise in diagnosing and resolving technical issues involving hardware, software, and networks. The ideal candidate will deliver exceptional first-line technical support, ensuring systems run smoothly, and maximizing productivity across the board. Working both in person and remotely, you'll collaborate with users to identify and address concerns while maintaining a sharp focus on delivering excellent customer service.

Key Responsibilities:

• Act as the front-line contact for users, addressing tickets and resolving technical issues related to computers, software, and hardware via phone, email, or in person
• Perform day-to-day system maintenance, including installations, repairs, and optimization of computer systems
• Analyze customer-reported problems, diagnose root causes, and provide step-by-step guidance to implement effective solutions, leveraging diagnostic tools as needed
• Handle troubleshooting for Local Area Networks (LAN), Wide Area Networks (WAN), and third-party systems, ensuring uninterrupted connectivity
• Follow up with users to confirm resolutions, gather feedback on IT systems, and ensure a seamless user experience
• Recommend tailored IT solutions based on customers’ unique needs and requirements
• Responsible for timely submission of billable calendar entries to the Accounting Department to support client invoicing

WHY THIS ROLE?

This is your chance to be part of a thriving and fast-growing organization that values its team members and fosters a dynamic work environment. Beyond a competitive salary and comprehensive benefits, you’ll enjoy a collaborative environment that supports a strong work-life balance. Joining this team means you’ll have the opportunity to work with cutting-edge technologies, work in partnership within a supportive and motivated group, and make a real impact in a business that’s expanding rapidly. If you’re ready to showcase your technical skills while growing your career, this is the role for you!

Key responsibilities include:

• Leading and mentoring a multidisciplinary team across development, data, and project delivery
• Defining and executing application, data, and AI strategies aligned to business goals
• Designing scalable solutions across APIs, integrations, and enterprise platforms
• Driving adoption of Microsoft technologies, including Azure and Power Platform
• Overseeing DevOps practices (CI/CD, automated testing, release management)
• Managing project portfolio delivery, prioritization, and governance frameworks
• Advancing AI and automation initiatives, including agentic AI use cases
• Leading data strategy, reporting, analytics, and business intelligence initiatives

WHY THIS ROLE?

This is a high-impact leadership opportunity to shape the future of AI, data, and application development within a growing and innovation-focused organization. You’ll play a critical role in driving digital transformation, influencing strategy, and delivering tangible business results while leading a talented technical team. The role offers a competitive salary, comprehensive benefits, and strong career growth potential. If you’re passionate about leveraging AI and modern technologies to solve complex business challenges, now is the time to apply.

The successful candidate will work closely with senior technology and cybersecurity stakeholders to design, modernize, and support a large-scale enterprise network environment.

Key Responsibilities

• Lead network architecture and design activities for large-scale enterprise network transformation and modernization projects.
• Develop and review network architecture, designs, standards, and technical solutions.
• Participate in design workshops, architecture reviews, and technical support meetings.
• Provide technical leadership for data centre migration and network modernization initiatives.
• Design and modernize LAN, WAN, and SD-WAN environments across a complex enterprise network.
• Evaluate and modernize existing network equipment, technologies, and infrastructure.
• Collaborate closely with network security teams to ensure secure and resilient network architecture.
• Provide architectural guidance across enterprise-level network and security initiatives.
• Support implementation teams with architecture decisions, technical direction, and troubleshooting.
• Work with multiple stakeholders and technology teams to ensure successful delivery of network transformation initiatives.

Responsibilities:

• Lead and support configuration management to ensure reliable IT services.
• Maintain the CMDB, improving data accuracy, completeness, and integrity.
• Develop and enforce configuration management standards, processes, and governance.
• Collaborate with teams to identify, manage, and track configuration items throughout their lifecycle.
• Administer ServiceNow tools, including Discovery and Service Mapping, and apply configuration controls.
• Conduct audits, reviews, and reconciliations to ensure data quality and compliance.
• Create and maintain process documentation, knowledge articles, and user guidance.
• Provide training and support on configuration management practices and ServiceNow usage.
• Develop reports and dashboards to monitor compliance, data health, and service performance.
• Partner with change management teams to assess the impact of changes on services and configuration items.

Join a growing financial services organization that powers innovative payments, lending, and banking solutions. We are looking for a Senior Cloud Engineer to help design, build, and support a secure, scalable, and highly available cloud infrastructure.

You will play a key role in modernizing cloud operations, improving system reliability, strengthening security controls, and enabling development teams to deliver applications efficiently and securely.

What you will do and how you will make an impact …

You will be responsible for maintaining and advancing the organization's cloud infrastructure while ensuring reliability, security, and operational excellence.

• Design, deploy, and manage scalable, secure AWS cloud environments using industry best practices.
• Build and maintain Infrastructure-as-Code solutions using Terraform to automate provisioning and configuration management.
• Implement and support cloud security controls, governance frameworks, auditing processes, and compliance requirements.
• Collaborate with development teams to containerize applications and optimize deployment processes utilizing Docker and cloud-native technologies.
• Monitor system health, performance, and availability while proactively identifying and resolving issues before they impact the business.
• Lead incident response efforts, coordinate cross-functional teams during outages, and drive root cause analysis and remediation activities.
• Develop automation tools, scripts, and operational workflows to improve efficiency and reduce manual effort.
• Implement monitoring, alerting, and automated remediation solutions to ensure system reliability.
• Support complex networking environments, including hybrid cloud architectures and AWS networking services.

Position Summary

Our client is seeking a Director, PMO & Delivery to lead enterprise project and program execution across business and technology initiatives. This role is responsible for establishing delivery standards, improving governance, enhancing cross-functional collaboration, and ensuring strategic initiatives are successfully prioritized, planned, and executed.

The Director will oversee the Project Management Office (PMO), providing leadership, visibility, and accountability across a portfolio of initiatives while supporting organizational growth through strong delivery practices.

Key Responsibilities

PMO & Delivery Leadership

• Lead and evolve the PMO, including governance, reporting, and delivery standards.
• Establish consistent project and program management practices.
• Improve visibility into project status, risks, dependencies, and outcomes.
• Support planning, execution, and delivery across key initiatives.
• Enhance governance processes while maintaining agility.

Portfolio Management & Execution

• Support prioritization and coordination of initiatives across the organization.
• Align delivery plans with business objectives and resource capacity.
• Improve collaboration across business and technology teams.
• Strengthen risk management, issue resolution, and escalation processes.
• Promote delivery consistency and execution excellence.

Business Alignment

• Partner with stakeholders to ensure initiatives are clearly defined and execution-ready.
• Align business requirements with delivery teams.
• Improve clarity around scope, objectives, and expected outcomes.
• Facilitate effective communication and cross-functional collaboration.

Operational Improvement

• Identify opportunities to improve delivery processes, tools, and reporting.
• Implement metrics and dashboards to support decision-making.
• Drive continuous improvement and operational efficiency.

Leadership

• Lead, mentor, and develop project managers and delivery professionals.
• Foster a culture of accountability, ownership, and continuous improvement.
• Build strong relationships across business and technology functions.
• Provide leadership with insights on portfolio performance, risks, and delivery health.

Responsabilités:

• Prendre part à l’ensemble du cycle de développement logiciel, de l’analyse des besoins jusqu’au déploiement des solutions.

• Concevoir et programmer des composantes backend en Java qui répondent aux exigences de performance, de stabilité et de sécurité.

• Assurer l’évolution et le maintien d’applications critiques en améliorant la qualité du code et la fiabilité des services.

• Réviser le code, proposer des ajustements techniques pertinents et encourager l’application de bonnes pratiques de développement.

• Travailler en étroite collaboration avec les membres de l’équipe Agile Scrum pour planifier, réaliser et livrer les fonctionnalités selon les échéanciers établis.

• Effectuer l’analyse et le remaniement de modules existants afin d’optimiser leur lisibilité, leur efficacité et leur maintenabilité.

• Appuyer le développement technique des ressources moins expérimentées en partageant des conseils, des méthodes de travail et des orientations techniques.

• Contribuer à l’amélioration continue des applications, des approches de test, des mécanismes de livraison et de la collaboration entre équipes.

• Ajuster rapidement les priorités et les interventions selon les besoins d’un environnement technologique en constante évolution.

Responsibilities:

• Monitor cloud-based services and endpoint environments to identify performance issues, track system health, and support timely incident response.

• Manage and support cloud-hosted desktop and endpoint environments to ensure reliable availability, efficient resource utilization, and consistent operational performance.

• Create and maintain automation workflows using PowerShell and Microsoft platform technologies to streamline provisioning, configuration, and ongoing operational support.

• Support endpoint lifecycle management activities including provisioning, onboarding, offboarding, patching, software deployment, and compliance management.

• Coordinate deployment activities across cloud-based environments while helping reduce service interruptions and improve service reliability.

• Maintain accurate configuration management practices to support consistency, traceability, and controlled technology changes.

• Work with security-focused standards and technical controls to help protect endpoints, cloud services, identity platforms, and operational assets.

• Use Atlassian Jira to document tasks, track technical issues, and collaborate effectively with cross-functional stakeholders.

• Support cloud platform improvements and assist with infrastructure, endpoint, and identity-related changes across Microsoft and cloud-based technologies.

Responsibilities:

• Define and drive the overall DevOps and cloud roadmap, with a strong emphasis on Azure-based solutions and enterprise delivery practices.

• Lead the design and continuous improvement of CI/CD pipelines to enable efficient, secure, and dependable software releases.

• Embed security considerations into build, deployment, and operational workflows to promote stronger governance across the delivery lifecycle.

• Partner with internal stakeholders and existing technical leadership to align platform strategy with business and operational priorities.

• Provide high-level architectural guidance for infrastructure, automation, and deployment models in complex cloud environments.

• Mentor engineers and cross-functional team members by sharing best practices in DevOps, cloud operations, and modern delivery methods.

• Oversee configuration management and deployment standards to improve consistency, traceability, and system stability.

• Support large-scale environments by identifying opportunities to optimize performance, resilience, and operational efficiency.

Responsibilities:

• Direct the end-to-end delivery of the SAP S/4HANA program as the senior client-side project lead, ensuring objectives, timelines, and outcomes remain on track.

• Build and manage an integrated project roadmap that connects strategic milestones with detailed execution plans across all stages of delivery.

• Coordinate key workstreams such as solution design, testing, training, organizational change, communications, data migration, integrations, cutover, and hypercare support.

• Establish project governance practices by leading steering meetings, preparing executive updates, maintaining RAID tracking, and documenting key decisions and milestones.

• Oversee collaboration across functional, technical, and business teams, including leads, business process owners, subject matter experts, and other project managers.

• Manage system integrators, external partners, and vendors to maintain accountability for deliverables, quality expectations, timelines, and scope commitments.

• Monitor project scope, financial performance, resource allocation, forecasting, and scheduling to support effective delivery management.

• Lead risk mitigation, issue resolution, and escalation activities while removing barriers that may affect progress across project streams.

• Ensure business readiness before deployment by confirming completion of training, testing, communications, operational preparation, and go-live planning.

• Promote adherence to established implementation methodologies and project management standards while supporting alignment with business and regulatory expectations.K

The successful candidate will initially take ownership of existing monthly reporting processes, gain an understanding of the current reporting environment, and support knowledge transfer activities as needed. Once reporting has been stabilized, this individual will assess existing data sources, reporting workflows, databases, and system architecture to identify opportunities for consolidation, automation, and reporting improvements.

Working closely with leadership, this person will help establish a centralized reporting framework across multiple SQL-based systems, design and implement integrations between platforms, improve data accessibility and governance, and support the development of Power BI reporting solutions.

Key Responsibilities

• Take ownership of recurring operational and regulatory reporting requirements and ensure monthly deliverables are completed accurately and on time.
• Review existing reporting processes, data sources, and workflows to identify opportunities for improvement.
• Learn, support, and enhance existing Python-based reporting processes as required.
• Map data across multiple systems and databases to support consolidation and reporting initiatives.
• Design and implement a centralized reporting and data architecture.
• Build and maintain integrations and APIs between business applications and reporting platforms.
• Consolidate data from multiple SQL Server databases and develop scalable data models to support reporting and analytics.
• Design, develop, and maintain Power BI dashboards and reporting solutions for business stakeholders.
• Streamline and automate manual reporting processes to improve efficiency, consistency, and accuracy.
• Partner with business leaders to gather requirements and translate business needs into practical reporting and data solutions.
• Improve data quality, governance, accessibility, and reporting documentation.
• Document data flows, reporting processes, and system architecture to support long-term sustainability.
• Provide recommendations and a roadmap for future-state reporting, data management, and analytics capabilities.

Responsibilities:

• Design, build, and enhance mobile applications across iOS and Android platforms that deliver seamless and intuitive user experiences.

• Collaborate with cross-functional teams to translate business needs into effective mobile features and technical solutions.

• Develop, test, debug, and optimize mobile applications using modern mobile development frameworks and technologies.

• Integrate mobile applications with backend services to support data flow, functionality, and overall system reliability.

• Create user interface components that are visually clear, responsive, and aligned with usability best practices.

• Partner closely with Product, Business, and Design stakeholders to gather requirements and deliver roadmap-driven features.

• Track development tasks, priorities, and progress using Jira while contributing to an organized delivery process.

• Support mobile compatibility and performance across both iOS and Android platforms.

• Contribute to code quality initiatives, application architecture decisions, and ongoing enhancement of mobile development best practices.

This contract opportunity has an initial term of 3-months and will work full-time on-site in Vancouver, BC.

Key Responsibilities

• Provide Tier 1 and Tier 2 technical support through the IT service desk.
• Troubleshoot hardware, software, operating system, printer, and business application issues.
• Support employee onboarding and offboarding, including devices, accounts, permissions, and licensing.
• Administer and support Microsoft 365, Entra ID, user access, MFA, SSO, and related services.
• Deploy, configure, maintain, and track laptops, mobile devices, and other IT assets.
• Support device management and endpoint administration through MDM tools.
• Assist with cloud and on-premises infrastructure, backups, recovery, and routine system maintenance.
• Support office technology including meeting room equipment, AV systems, and printers.
• Assist with cybersecurity activities such as vulnerability monitoring, phishing simulations, and security awareness initiatives.
• Maintain technical documentation, asset records, and knowledge-base articles.
• Develop scripts and workflow automations using tools such as PowerShell and Power Automate.
• Support networking and connectivity issues across LAN, WAN, VPN, wireless, and related environments.
• Escalate more complex technical issues where appropriate.

We're looking for someone who is resourceful, entrepreneurial, curious, and excited by the opportunity to make a visible impact within a fast-moving environment.

What you will do and how you will make an impact …

• You will play a key role in the development and evolution of modern payment processing platforms that support critical banking and financial transactions.

In this position, you will:

• Design, develop, and maintain backend applications and APIs using Java and Spring Boot.
• Work across the full software development lifecycle, from requirements gathering and design through implementation, testing, deployment, and production support.
• Partner with Product, Operations, Compliance, QA, and engineering teams to deliver secure and scalable payment solutions.
• Develop integrations with banking partners, third-party providers, and internal systems.
• Support highly reliable, secure, and compliant transaction processing platforms.
• Participate in architecture discussions, code reviews, troubleshooting, and continuous improvement initiatives.
• Contribute to monitoring, observability, and operational excellence efforts alongside DevOps and production support teams.

Why we are excited about you ...

• You thrive in environments where you can take ownership, solve problems independently, and continuously learn new technologies and business domains.
• You are naturally curious and enjoy exploring how complex systems work.
• You take initiative and can navigate ambiguity with confidence.
• You understand financial services, and want exposure to modern payments technology.

We are seeking an experienced Senior Project Manager for a 12-month contract opportunity based in Vancouver, BC. This is a fully onsite role supporting a large-scale digital transformation and modernization initiative focused on business process improvement, service delivery enhancement, and enterprise platform implementation. This role will be responsible for driving a complex transformation program from the early stages of planning and vendor selection through implementation, adoption, and operational transition. The successful candidate will work closely with business and technology stakeholders to modernize existing processes, establish standardized ways of working, and support the implementation of a new enterprise solution utilizing out-of-the-box functionality and industry best practices.

The current environment includes manual processes, legacy workflows, and operational workarounds that have evolved over time. This initiative represents a significant opportunity to redesign business processes, improve transparency and efficiency, enhance the user experience, and support long-term organizational modernization.

This is not a traditional ERP implementation role. The ideal candidate will bring deep experience delivering large-scale digital transformation, modernization, and business process redesign initiatives where technology serves as an enabler for broader organizational change. Success in this role will require strong stakeholder engagement, change management, vendor coordination, and the ability to influence outcomes across business and technical teams without direct supervisory responsibility.

Key Responsibilities

• Lead the end-to-end delivery of a large-scale digital transformation and modernization initiative, from planning and procurement through implementation, adoption, and operational transition.
• Partner with business and technology stakeholders to assess current-state processes, identify improvement opportunities, and support the design of future-state workflows.
• Drive business process transformation initiatives focused on improving efficiency, standardization, transparency, and service delivery.
• Manage project scope, schedules, budgets, risks, issues, dependencies, and governance activities to ensure successful project execution.
• Support procurement activities, including vendor evaluations, RFP processes, solution assessments, and contract administration.
• Coordinate and manage relationships with implementation partners, consultants, vendors, and key stakeholders throughout the project lifecycle.
• Facilitate workshops, stakeholder meetings, and decision-making sessions while building alignment across cross-functional teams.
• Prepare project status reports, executive updates, and governance materials, while supporting change management, communication, and organizational readiness efforts to drive successful adoption of new processes and technology.

The role is well suited to someone who has progressed beyond traditional help desk support and has gained practical experience administering and troubleshooting systems, networks, cloud technologies, and end-user environments. The successful candidate will work closely with the IT Manager and provide technical support to a small Ottawa-based environment while contributing to the ongoing improvement and security of the organization's technology infrastructure.

Responsibilities:

• Provide hands-on L1/L2 technical support to approximately 30 users, troubleshooting hardware, software, Microsoft 365, connectivity, and other IT issues.

• Administer and support Microsoft 365, Azure, Entra ID, Intune, and related Microsoft technologies.

• Configure, maintain, and troubleshoot laptops, mobile devices, printers, IP phones, and other end-user technology.

• Support network infrastructure including switches, firewalls, Wi-Fi, VPN, DNS, DHCP, LAN/WAN, and Internet connectivity.

• Administer and troubleshoot Cisco and Sophos network and security equipment.

• Monitor and maintain servers, cloud infrastructure, virtual machines, databases, and related IT services.

• Support user onboarding by preparing accounts, laptops, mobile devices, software, and access permissions.

• Perform system updates, software deployments, patching, backups, and restoration activities.

• Troubleshoot network, infrastructure, and application issues and identify opportunities to improve system reliability and performance.

• Support IT security through access controls, endpoint protection, firewalls, VPNs, backups, and other security technologies.

• Assist with the implementation and support of third-party applications, cloud services, and IT solutions.

• Maintain accurate IT documentation, technical procedures, asset information, and end-user guides.

• Work with vendors and service providers to resolve technical issues and support hardware, software, licensing, and infrastructure requirements.

• Provide technical support for meetings, conferences, and other organizational activities, including occasional support outside regular business hours.

• Recommend and implement improvements to the organization's IT infrastructure, systems, and support processes.

Vous ferez le pont entre les besoins d'affaires complexes et l'exécution technique robuste, en concevant des architectures performantes, sécurisées, évolutives et optimisées au niveau des coûts. En tant que membre senior de l'équipe de transformation numérique, vous ne vous contenterez pas de concevoir des cadres techniques (tels que les Lakehouses et les modèles sémantiques), mais vous agirez également comme mentor auprès des ingénieurs de données et des analystes, en veillant à ce que les meilleures pratiques soient intégrées à chaque étape du cycle de vie des données.

Principales responsabilités :

• Stratégie d'architecture : Concevoir et mettre en œuvre des architectures de données robustes (Lakehouse, Data Warehouse) optimisées pour la performance, la sécurité et l'extensibilité.
• Modélisation de données : Définir des modèles de données (« Gold / BI-ready »), des stratégies de partitionnement et des optimisations pour les moteurs analytiques avancés (ex. : BigQuery, Databricks).
• Leadership de l'écosystème BI : Encadrer l'évolution de l'environnement Power BI, incluant la modélisation DAX avancée, l'optimisation de la performance et les standards UX.
• Gouvernance et sécurité : Établir et appliquer des cadres de gouvernance BI couvrant la gestion des espaces de travail, les protocoles de sécurité (RLS) et la gestion du cycle de vie.
• Orchestration multi-nuage : Piloter les choix technologiques et les conceptions architecturales dans un contexte multi-nuage complexe (Microsoft Azure et Google Cloud Platform).
• Conseil stratégique : Contribuer aux décisions stratégiques à l'échelle de l'organisation concernant les orientations technologiques et l'optimisation des coûts (FinOps).
• Mentorat : Accompagner et guider des équipes multidisciplinaires (ingénieurs de données, développeurs BI) en tant qu'expert technique et mentor.

Working alongside the Project Manager, Functional Analyst, and internal Ellucian subject matter experts, you will help design and implement a new academic data model while ensuring historical and current data continue to support institutional reporting requirements. This remote contract has an initial term of 10-months with a strong likelihood of extension and is open to candidates in British Columbia, Alberta, Manitoba, Ontario and Quebec.

Responsibilities

• Lead the technical configuration and customization of the Ellucian Colleague platform.
• Design and implement new academic data structures, including course, section, and term categorization.
• Evaluate whether new requirements should leverage existing data structures or require new data models.
• Configure Colleague screens, fields, and workflows to support evolving business requirements.
• Provide technical guidance on how academic and administrative data should be stored and managed within Colleague.
• Support data mapping, migration, and validation activities between legacy and future-state data structures.
• Work closely with stakeholders to ensure historical and current data remain accurate and reportable.
• Collaborate with teams responsible for the institution's Central Data Warehouse (CDW) processes, including data mapping that supports FTE and institutional reporting.
• Troubleshoot technical issues and recommend best practices based on previous Colleague implementation experience.
• Partner with project stakeholders to support a successful go-live, currently targeted for May.

Are you passionate about automation, software quality, and modern engineering practices? We are seeking a Senior Associate, Quality Assurance Automation Engineer to join a growing technology team focused on delivering highly reliable, secure, and scalable applications within a regulated environment.

What you will do and how you will make an impact …

As a key member of the engineering organization, you will design, develop, and maintain automated testing solutions that are embedded directly into modern CI/CD pipelines. You will work closely with software developers, DevOps professionals, and product teams to ensure that quality is built into every stage of the development process.

A significant focus of this role will be supporting critical payment systems, including wire transfers, ACH transactions, and real-time payment capabilities. You will help validate both internally developed applications and several mission-critical third-party platforms that support payment processing and compliance functions.

This role is ideal for someone who enjoys building automation from the ground up. The organization currently has a strong manual testing presence and is looking for an experienced engineer who can help accelerate the transition to automated testing. Initially, there will be some hands-on testing responsibilities, but the long-term goal is to increase automation coverage, improve testing efficiency, and support faster delivery of new features.

• Design, develop, and maintain automated test suites that are integrated into CI/CD pipelines and support rapid, high-quality software releases.
• Build and enhance scalable automation frameworks for API, integration, end-to-end, and regression testing.
• Implement automated quality gates that validate code changes, enforce testing standards, and prevent defects from reaching production.
• Partner closely with software engineers, DevOps teams, and product stakeholders to ensure quality is embedded throughout the software development lifecycle.
• Develop testing strategies for cloud-native applications running in AWS environments, ensuring reliable performance across multiple environments.
• Validate application functionality, configurations, integrations, and feature flag implementations across development, testing, and production environments.
• Establish and maintain test data, test environments, and automation best practices to support efficient software delivery.
• Mentor and support junior QA and automation team members, helping to elevate technical capabilities and testing standards across the organization.

Responsibilities:

• Develop web optimization strategies that drive growth, engagement, visibility, and lead generation.
• Identify opportunities across SEO, AIO, content, website design, landing pages, and conversion optimization.
• Use analytics, testing, and customer insights to improve digital experiences and performance.
• Develop and manage digital project plans within an Agile environment.
• Partner with marketing, product, and business teams to align priorities and deliver digital initiatives.
• Support email marketing and lead nurturing strategies to improve customer engagement and conversion.
• Leverage AI, cloud technologies, and emerging digital practices to enhance web performance.
• Define success measures and report on business impact and optimization results.

Responsibilities:

• Design, build, and enhance Android features for a high-traffic mobile application using modern development practices and Kotlin-based tooling.

• Create engaging customer-facing experiences across key product journeys such as content discovery, purchasing flows, and live order visibility.

• Develop and refine dynamic feed and recommendation-oriented interfaces that support personalized engagement within the Android app.

• Partner with product managers, designers, and cross-functional teammates to translate business goals into well-executed mobile solutions.

• Deliver production-ready code at a steady pace while supporting experiments that influence growth, engagement, and retention.

• Strengthen application quality by improving performance, maintaining stability across a wide range of Android devices, and addressing challenges in low-connectivity conditions.

• Investigate and resolve issues across owned features from initial diagnosis through implementation and validation.

• Contribute to a clean, maintainable, and modular codebase that supports long-term scalability and efficient collaboration.

• Work with internal development and deployment platforms, version control practices, and CI workflows to support reliable feature delivery.